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Privacy Policy

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location.

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Last Updated: 13/07/25

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At F.A Samples, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. What We Collect

When you place an order on our website, we collect the following details:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number (if provided)

  • Payment method details (processed securely by third-party providers)

We do not store your full payment card details. Payments are handled securely via trusted providers like Apple Pay, Google Pay, and debit card processors.

2. How We Use Your Information

We use your information to:

  • Process and deliver your order

  • Send you order confirmations and shipping updates

  • Respond to customer service enquiries

  • Improve our website and services

We will never sell or rent your data to anyone.

3. Email Communication

We may send you emails related to your order (e.g. confirmation, dispatch notification). These are automatic and necessary for order processing.

We do not send marketing emails unless you specifically sign up for them.

4. Cookies

Our website uses cookies to help improve your browsing experience (e.g. remembering your basket or login). You can manage or disable cookies through your browser settings.

5. Data Storage & Security

  • Your data is stored securely on our website’s servers.

  • We take reasonable steps to protect it from loss, misuse, or unauthorised access.

  • Only authorised personnel can access customer data.

6. Third Parties

We use trusted third-party services to help process payments and ship orders. These include:

  • Payment processors (e.g. Apple Pay, Google Pay, Stripe)

  • Royal Mail (for delivery)

Each provider has its own privacy policy.

7. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Ask us to correct or delete your information (unless we need it for legal reasons)

  • Withdraw your consent for us to use your data (where applicable)

To do this, contact us using the details below.

8. Contact Us

If you have any questions about your data or this Privacy Policy, you can contact us at:
📧 fafragrances14@gmail.com

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